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M3 Framework - Introduction M3 Framework - Overview Phase 0 - Assessment Phase 1 - Readiness Phase 2 - Selection Phase 3 - Engagement Phase 4 - Migration Phase 5 - Operations Resources
M3 Playbook > Phase 4: Migration
4.19 Develop and Execute Cutover Plan for Go-Live
4.18 Test Systems and Processes
4.20 Finalize Service Level Agreements
Image Map Phase 0: Assessment Phase 1: Readiness Phase 2: Selection Phase 3: Engagement Phase 4: Migration Phase 5: Operations
Objective: Create and execute Cutover Plan to deploy the solution into production.

Phase 3 GuidanceResponsible Party - Customer, Provider, Shared
1. Develop Cutover Plan to include pre cutover, cutover, and post cutover steps (S) 2. Integrate the Cutover Plan with the overall communication and program go live schedule 3. Communicate the cutover activities to stakeholders (S) 4. Execute pre cutover tasks (S) 5. Schedule all necessary checkpoints to monitor go live progress (S) 6. Execute cutover tasks to include deployment of code to production, activation of system components, and securing or shutting down legacy systems (P) 7. Initiate post cutover activities to include warranty period support (P) 8. Update decommissioning plan for legacy systems (C)

• Integrated Technical Strategy

• Cutover Plan
Stakeholders Update
• Program Manager (C, P)
• Functional Lead (C, P )
• Technical Lead/Solution Architect (C, P)
• Security Lead (ISSO) (C, P)
• Network SME (C, P)
• PMO Lead (C, P)
• PMO Team (C, P)
• Change Management Lead (C, P)
• Communications Lead (C, P)
• Data Conversion Lead (C, P)
• Interface Lead (C, P)

Best Practice
• Establish an ongoing and committed contact center support at each organization to help facilitate Go-Live transition
• Have all key SMEs available onsite during final pilot trial and actual deployment
• Conduct daily meetings to monitor progress and issues for timely resolution