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M3 Framework Introduction M3 Framework Overview M3 Phase 0 - Assessment M3 Phase 1 - Readiness M3 Phase 2 - Selection M3 Phase 3 - Engagement M3 Phase 4 - Migration M3 Phase 5 - Operations M3 Resources
M3 Framework Overview

1. Modernization and Migration Framework (M3) Playbook
2. M3 Playbook Guidance
*Tools/Templates Available Under Phase and Resources tabs.
The M3 Framework is a six-phased approach to system and service modernizations and migrations including key activities and outcomes for each phase. Within each phase there are associated activities that are detailed in the M3 Playbook.

Below is an overview of the activities that occur within each phase. The activities are broken into four work streams that are common to modernization and migration programs/projects: (1) Program Management; (2) Workforce, Organization and Stakeholders; (3) Technology; and, (4) Process and Service Delivery. Many of the activities/outcomes identified in these work streams are updated through progressive iterations across the phases. The overview emphasizes the need to address the non-technical aspects of the modernization or migration early in the process to ensure organizational and operational success.



*Agencies purchasing transaction processing services only will customize the M3 Playbook using the M3 Services Tailoring Guide to identify relevant activities and outputs within each phase of the M3 Framework.


  Image Map Phase 0: Assessment - Build a vision and major information technology (IT) business case for migration Phase 0: Assessment - Build a vision and major information technology (IT) business case for migration Phase 1: Readiness - Prepare the customer organization for the modernization effort and define requirements. Phase 1: Readiness - Prepare the customer organization for the modernization effort and define requirements. Phase 2: Selection - Conduct due diligence to select the provider based on requirements and desired target and end state. Phase 2: Conduct due diligence to select the provider based on requirements and desired target and end state. Phase 3: Conduct detailed planning through a Fit-Gap Assessment and finalize the migration and Operations and Maintenance (O&M) approach and costs. Phase 3: Engagement - Conduct detailed planning through a Fit-Gap Assessment and finalize the migration and Operations and Maintenance (O&M) approach and costs. Phase 4: Migration - Configure, test, and deploy the new system, concept of operations, and workforce design Phase 4: Migration - Configure, test, and deploy the new system, concept of operations, and workforce design Phase 5: Operations - Deliver services and conduct continuous process improvement. Phase 5: Operations - Deliver services and conduct continuous process improvement.