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M3 Framework Introduction M3 Framework Overview M3 Phase 0 - Assessment M3 Phase 1 - Readiness M3 Phase 2 - Selection M3 Phase 3 - Engagement M3 Phase 4 - Migration M3 Phase 5 - Operations M3 Resources Phase 0: AssessmentPhase 1: ReadinessPhase 2: SelectionPhase 3: EngagementPhase 4: MigrationPhase 5: Operations
Phase 2: Selection

Objective: Conduct due diligence to identify and select the provider based on requirements and initial target end state.

   Phase 2 Playbook • Phase 2 Guidance • Phase 2 Tollgate ReviewLegend - Customer, Provider, Shared
Phase 2 Provider Selection Program Management Workforce, Organization, and Stakeholders Technology Process and Service Delivery
2.1 Select Provider for Engagement
2.1a Select Provider for Engagement (Resources & Guidance)
2.1b Select Provider for Engagement: Market Research and Provider Selection Process
2.2 Update Life Cycle Cost Estimate for Engagement, Migration, and O&M
2.3 Monitor and Control Program Execution
2.4 Maintain and Execute Risk Processes
2.5 Assess Labor Relations Outreach
2.6 Develop Change Management Plan
2.7 Conduct Initial Data Cleansing 2.9 Understand As-Is Business Processes


Phase 2 Documentation: The following documentation is developed during Phase 2 and is used to inform the Phase 2 Tollgate Review discussion. Agencies purchasing transaction processing services only will identify relevant activities and artifacts for their projects using the M3 Services Tailoring Guide.


Phase 2 Documentation
Provider Assessment Report
• Engagement Phase IAA (Federal Only)
• Updated Data Cleansing Plan
• M3 Risk Assessment Tool
Business Needs Workbook 
• Evaluation Criteria
• Draft RFI and Responses (Commercial Only)
• Implementation Approach/Schedule
• Draft RFP (Commercial Only)
• Updated Life Cycle Cost Estimate (LCCE), Price Estimates for Engagement, Migration, and Operations and Maintenance (O&M)
• Updated Procurement Plan
Updated Initial Schedule
HR/Staffing Plan
• Updated Program Management Plan
• Updated Independent Verification and Validation (IV&V) Plan
Status Reports/Dashboard
• Updated Risk Management Plan
Updated Risks, Actions, Issues, and Decisions (RAID) Log
• Labor Relations Strategy
• Change Management Plan
• Updated Communications Plan
• Baseline Readiness Assessment
• Data Cleansing Scripts
Information Contained in Tollgate Discussion
Phase 2 Tollgate Review 

1. M3 Risk Assessment Tool
2. Initial Master Schedule Overview
3. Updated Lifecycle Cost Estimate (LCCE)
4. Provider Selection Summary
5. HR/Staffing Plan Update (Customer)
6. HR/Staffing Plan Overview (Provider)
7. Scope of Services Overview
8. Business Needs Workbook
9. Procurement Approach
10. Change Management and Communication Approach
11. Labor Relations Strategy 12. Data Management/Data Quality Approach
13. Draft RFI and Responses (Commercial Only)
14. Top Risks

Exit Criteria (to Move to Phase 3)
✓Provider Selected (Federal Only)
✓RFP Drafted (Commercial Only)
Business Needs Workbook
✓Mitigation Plans in Place for Major Risks/Issues
✓Initial Master Schedule Overview
✓Data Cleansing Commenced
✓LCCE Updated for Engagement, Migration, and O&M
✓Communications to Stakeholder Delivered


Phase 2 Guidance: Guidance Items are used by agencies to help with the readiness process. Templates are provided for agencies to help in the development of program documentation.
 
Phase 2 Guidance
Phase 2 Guidance 
•M3 Tailoring Guide
• Business Needs Workbook
• Provider Assessment Report (Federal Only)
• Updated Scope of Services
• Implementation Approach/Schedule
• Engagement Phase IAA (Federal Only)
• Updated LCCE for Engagement, Migration, and O&M
• Status Reports/Dashboards
• HR/Staffing Plan
• Updated Initial Schedule
• Updated IV&V Plan
• Updated Procurement Plan
• Updated Risk Management Plan
• Updated RAID Log
• Labor Relations Strategy
• Updated Communications Plan
• Updated Data Cleansing Plan