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Our mission is to transform the way government does business internally to improve the way the government services the American public.
Unified Shared Services Management (USSM)
The Unified Shared Services Management (USSM) office, residing in the General Services Administration (GSA),
provides the strategy and leadership to make mission enabling services better, faster and more affordable.
Common administrative service areas like financial management (FM), human resources (HR), acquisition,
information technology (IT), grants management, and travel are performed across all federal agencies.
Yet agencies have spent billions of dollars to each individually build their own technology and service capabilities. USSM is transforming the way government does business internally, to drive agencies to share investments in people, business processes and technology; and to function more as one enterprise serving the American public. This strategy, known as shared services, is an industry best practice for reducing cost and eliminating redundancies by streamlining processes, systems and workforce to deliver common administrative services.
Visit our website frequently to stay current on new initiatives and tools designed to better service
the shared services ecosystem.