1.4 Establish Customer Risk Processes
Objective
Establish a Risk Management Plan and supporting processes to identify risks and develop risk mitigation plans throughout the migration.
View Best PracticesTask Activities
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Customer
Develop risk management processes and associated roles and responsibilities for identifying and mitigating risks in the Risk Management Plan
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Customer
Develop and employ mitigation strategies continuously throughout Phase 1
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Customer
Maintain and update Risks, Actions, Issues, and Decisions (RAID) Log with new risks, changes to existing risks, and status of risk management activities continuously at a minimum of every two weeks throughout Phase 1
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Customer
Report on new risks/issues and ongoing risk/issue mitigation activities in governance meetings and Status Reports/Dashboards
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Customer
Update Risk Management Plan as necessary
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Customer
Document Action Items and Decisions in the RAID log
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Customer
Perform Risk Assessment
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Customer
Update the Project Business Case
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Customer
Populate the Investment Readiness Checklist
1.4 Best Practices
- Identify roles and responsibilities for risk management early on and establish a risk manager to coordinate all risk management activities throughout the program
- Train migration team members on how to identify and document risk mitigation plans and how to escalate and communicate to leadership effectively
Stakeholders
Customer
- Executive Sponsor
- Business Owner
- Program Manager
- Risk Manager
- PMO Lead
- PMO Team
Inputs
- Program Charter
- Governance Plan
- Program Management Plan
- Initial Master Schedule
- Project Business Case
