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M3 Framework - Introduction M3 Framework - Overview Phase 0 - Assessment Phase 1 - Readiness Phase 2 - Selection Phase 3 - Engagement Phase 4 - Migration Phase 5 - Operations Resources
M3 Playbook > Phase 4: Migration
4.8 Execute Workforce Transition and Prepare for Go-Live
4.7 Design Target State Organization
4.9 Execute Training for Go-Live
Image Map Phase 0: Assessment Phase 1: Readiness Phase 2: Selection Phase 3: Engagement Phase 4: Migration Phase 5: Operations
Objective: Execute against and expand upon Communications Plan to include targeted communications against the Cutover Plan.

Phase 3 GuidanceResponsible Party - Customer, Provider, Shared
1. Develop and deliver messages based on the Communications Plan (C)
2. Monitor feedback from stakeholders and adjust Communications Plan (C)
3. Update Communications Plan based on labor relations meetings (C)
4. Update Workforce Assessment to identify how the workforce may be impacted by the migration (C)
5. Update Readiness Assessment to further understand stakeholder ability to adapt to change (C)
6. Create an additional, targeted Communications Plan based on Cutover Plan timeline and activities (S)
7. Update Communications Plan based on workforce transitions to the Target State Organization Structure, if needed (C)
8. Develop strategy for employee transition and notify staff of reorganization, if required (C)
9. Develop and deliver messages based on the targeted Communications Plan (S)

• Communications Plan
• Cutover Plan
• Change Management Plan

• Updated Communications Plan
• Targeted Cutover Communications Plan>
• Updated Workforce Assessment
• Updated Readiness Assessment
• Updated Change Management Plan
Stakeholders Update
• Program Manager (C, P)
• Training Lead (C, P)
• Change Management Lead (C, P)
• Communications Lead (C, P)
• Functional Lead (C, P)
• Technical Lead/Solution Architect (C, P)

Best Practice
• Deliver communications to stakeholders directly before Go-Live regarding new systems, processes, and roles